Privacy matters but it can be confusing. This page explains our approach to privacy on all our Assistopia websites and how it affects you.
We collect anonymous statistics about your visit to our website, like which of our pages you viewed.
If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
We never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.
Measuring our visitors
We measure visitors to our websites and products using Google Analytics. This service records what pages you view within our site, how you arrived at our site and some basic information about your computer.
We anonymise the data in Google Analytics – so we don’t know who you are; just that somebody visited our site.
The information we collect helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
We may allow visitors to discuss articles on our blog via third party discussion apps. Before you can leave a comment, you must first press a button which loads the discussion plugin. Depending on the date they were published, some articles use Disqus and others use the Facebook comments plugin.
Once you have opted in to leaving comments, these plugins may track your visit to our site. Disqus and/or Facebook will know what pages you viewed and what you write in any comments you leave. Of course all comments you leave are also publicly visible on the Internet alongside your name, so we do not imagine this is a concern for many people.
If you log in via social network, the providers of these plugins will be able to link your activity to that network. In this way, your activity may be personally identifiable.
If you sign up for a service
When you sign up for or use any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.
We also log account and transaction history for accounting purposes, and to monitor our business activities.
Any data you provide us with is securely stored in databases managed by us.
We delete your data from our servers 12 months after you terminate your service with us. We may retain some information where it is legally necessary (e.g. for accounting reasons). If you wish for us to delete your personal data sooner, please email us at [email protected].
We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or blog post notifications). You have the ability to opt out of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
Paying for our services
Our services are invoice only and payments will be made via BACS directly to Assistopia. The information required to raise the invoice will be stored in a database managed by us.
Assistopia take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
Use of SSL encryption for sensitive data
Hardware stored in secured data centres behind firewalls
All access to information restricted by password and/or secure key
Restrictions to what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Updates to this policy